Return, Refund & Exchange Policy

Returns, Refunds & Exchange Policy

All Athlee products are custom made to order in accordance with the specifications approved by the customer prior to production. By confirming an order and making payment, the customer acknowledges and agrees that the product is bespoke and manufactured specifically to their requested design, sizing, and requirements.

No Returns, Refunds or Exchanges

As all items are customised, Athlee does not offer returns, refunds, or exchanges for:

• Incorrect sizing selected by the customer
• Change of mind
• Design preferences
• Colour variations within reasonable production tolerance
• Delays caused by circumstances beyond our reasonable control

All sales are final once production has commenced.

Manufacturing Defects

If you believe your item has a manufacturing defect, you must notify us in writing within 7 days of receiving the order, providing clear photographs and a detailed description of the issue.

Upon review, if Athlee determines that a genuine manufacturing defect exists, we will, at our sole discretion:

• Repair the item; or
• Replace the item in accordance with the original approved specifications.

Athlee reserves the right to determine whether a defect is due to manufacturing error or normal wear and tear, misuse, incorrect sizing selection, or failure to follow care instructions.

Amendments to Approved Orders

Any requested changes to design, sizing, or specifications after approval may result in additional charges and extended production timelines.